Job Description

The Manager, Academic Success will lead a team of Academic Success Coaches that are aligned with different colleges and universities across the US. This remote position will require the Manager to be an effective communicator that supports, guides and coaches employees in a positive and collaborative way. You will have the opportunity to work within a matrix organization with a variety of constituents including academic leadership, corporate leadership, project management for new launch partners and academic teams/faculty. The manager will successfully balance technology, analyzing reports and the ability to engage with employees daily


  • Manages Academic Success team’s daily operations
  • Provides assessment of situations and determines when action is required
  • Implement strategies to proactively impact graduation rates, student satisfaction, student retention goals, and credit generation
  • Push the overall management of student support process from enrollment through graduation in partnership with universities
  • Accountable for performance of programs including budget development and oversight, credit generation and student retention


  • Bachelor’s Degree required, Master’s preferred
  • 3-5 years of experience in academic advising and student success required
  • 1-2 years of management experience preferred
  • Ability to work in a fast-paced environment with a diverse team
  • Goal-oriented and organized

Application Instructions

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