Fieldwork Placement Specialist
The Fieldwork Placement Specialist (FPS) is a member of our academic team and responsible for ensuring fieldwork II placements six rotations per year for an assigned group of students. The Fieldwork Placement Specialist is accountable for starting, nurturing, and maintaining relationships with current and developing fieldwork II partners. It is imperative that the Fieldwork Placement Specialist have a strong background in building and maintaining relationships in face-to-face and remote settings. The Fieldwork Placement Specialist will work remote on a geographically dispersed team dedicated to on-time student progression and scheduling fieldwork experiences that meet the education partner’s course objectives and individualized student’s needs. Travel will be required based on business needs. They will represent our university partner in specific geographies throughout the United States. They must be able to handle multiple priorities and tasks in an effective and efficient manner, comfortable with documenting inside of a communication record management (CRM) system, and proficient at meeting hard deadline.
The Fieldwork Placement Specialist will be held accountable for their attention to detail pertaining to student needs, site needs, and both Orbis and the education partner’s procedures. They will be required to document all communication and placement activity in a communication record management (CRM) system and utilize reporting functions daily. It is critical that the FPS is comfortable and efficient working inside of multiple systems at once. They will be expected to work collaboratively with the education partner’s academic fieldwork team and academic success coach team on a set schedule. They will work collaboratively with other fieldwork placement specialists, leadership, and use critical thinking to identify strengths and weaknesses of our placement operations to optimize resources and continuously improve communication and performance metrics connected to the student placement process for level II fieldwork. Projects and other duties may be assigned.
DUTIES AND RESPONSIBILITIES
* Meet Recruitment goals established for each team
Provides high-touch fieldwork II site engagement to new and current partners focused on placing students on quality fieldwork experiences on time and in compliance.
* Places assigned students on time with each student program plan and program policy.
* Ensures viable healthcare partners for current and future students in their geographies.
* Develops and manages strategies around student enrollments and healthcare partner site reuse for predictive fieldwork placements 12-16 months in advance. This includes but not limited to identifying and building strategies that promote ROI for the university’s healthcare partners.
* Provide reporting to management on productivity, performance, and results.
* Leverages data and analytics to identify best practices that continually inform a proactive and comprehensive communication strategy with the university partner, healthcare partner, and student success team focused on on-time fieldwork placements, student persistence, and student experience.
* Participates in the development, documentation, management and evaluation of procedures to support placement efforts and placement benchmarks.
* Adheres to and complies with all state, federal and university policies and compliance about Title IV and accreditation rules related to fieldwork education.
* Follow policies and procedures for Salesforce, Exxat, and Five9.
* Up to date and knowledgably about the occupational therapy community.
* Collaborates and participates in the planning, coordination and execution of the entire fieldwork experience under the direction of the university partner’s academic fieldwork coordinator.
* Assist in the organization of advisory committees to support the feedback loop between healthcare partners and the university
* Supports Orbis’s strategic plan by meeting the goals and objectives of the plan.
* Perform other duties as assigned.
- 1-2 years of customer service, sales or marketing experience.
- Bachelor's Degree required
- Entrepreneurial aptitude in the start-up and growth of an organization.
- Prior experience working in a call center and recruiting environment is a plus.
- High level written and oral communication skills to accurately present information persuasively, professionally and accurately to groups of people.
- Confidence, resilience, commitment, strong organizational skills, and the ability to guide and motivate others.
- Positive attitude with a high level of energy and enthusiasm.
- Ability to perform multiple tasks efficiently and effectively.
- Working knowledge of database and software packages to enter, track, report, analyze and maintain student information.
- Professional and problem-solving approach to admissions issues.
- High degree of integrity, professionalism and confidentiality.
- Self-directed, with the ability to adapt to changing needs and priorities on a daily basis.
- Knowledge of admissions processes, policies, and compliance.
- Ability to work variable hours, including some evenings and weekends