Job Description


  • Maintain computer testing room(s)
    • Prepare room in advance of scheduled exams
    • Monitor computers; assure operational status; troubleshoot common problems
    • Restore testing area to its previous arrangement prior to exiting following exams
  • Manage test scheduling and related procedures
    • Apply technical knowledge and skills for problem solving, trouble shooting and continuous improvement of process and procedures related to delivery of the online nursing program
    • Develop exam schedule
  • Proctor computer-based exams
    • Validate appropriate identification as necessary for admission to exam
    • Help students log in to necessary exam
    • Troubleshoot testing issues as necessary
    • Monitor exam process and progress
    • Enforce all rules and regulations as necessary
    • Follow established protocol for integrity breaches
  • Provide technical assistance
    • Maintain and update knowledge of current operating technology
  • Provide administrative support
    • Perform various tasks, assignments, and projects as directed by site and nursing administration
    • Perform additional duties as requested by nursing faculty
    • Maintain and manage individual and group scheduling and calendars
    • Manage phone calls, both incoming and outgoing
    • Perform inventory control and purchase supplies and equipment for site



  • Excellent teamwork, communication, and organizational skills; positive attitude required
  • Holds high degree of integrity, professionalism and confidentiality
  • Expertise in Microsoft Office Suite, Windows applications, internet and email
  • Must be able to collaborate well with others
  • Self-directed personality with the ability to adapt to changing needs and priorities on a daily basis
  • Ability to perform multiple tasks efficiently and effectively; ability to learn quickly
  • Ability to follow established procedures and protocols
  • Ability to maintain a controlled environment when computer and exam issues occur
  • Must have strong customer service skills
  • Must be prompt and have a sense of time limits


  • Experience with MS Office software and Windows environments
  • Experience in a higher education environment is strongly preferred, but not required
  • Experience with Learning Management (LMS) and Learning Content Management Systems (LCMS) is strongly preferred, but not required


  • High school diploma or equivalent required
  • College degree preferred

Application Instructions

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