Educational Technology Deployment Administrator

The Educational Technology Deployment Administrator (ETDA) assists with the procurement, deployment and maintenance of high stakes testing devices, device management software, and establishment of testing environment procedures for our testing sites across the country. The ETDA should have an excellent customer service and communication skillset. The Educational Technology Deployment Administrator is responsible for interfacing with various internal and external departments to ensure that the testing environment is meeting the needs of the partnership(s). While this is a corporate position, 50% travel nationally, with potentially limited notice, is required for this position for deployment and maintenance of the testing sites each semester.

*This is a hybrid remote/in office role.

Office Location

301 Pennsylvania Parkway, Suite 400

Indianapolis, IN 46280

PRIMARY JOB OBJECTIVES:

Assist with procurement of testing devices and device management software licenses Assist and/or deploy testing equipment and software as needed for new and existing partner sites Manage and maintain testing device health Complete special projects as assigned by leadership team

DUTIES AND RESPONSIBILITIES:

Assist with procurement of testing devices and device management software licenses

Communicate with site leadership to assess needs

Create purchase order requests for new equipment

Receive and inspect new devices for defects

Maintain inventory log tracking device number, age, OS Version and location

Assist and/or deploy testing equipment and software as needed for new and existing partner sites

Configure testing device for partner/site testing environment

Manage logistics of sending and receiving testing devices to the necessary site

Ensure all testing devices are functioning properly on the dedicated secured network a site upon installation

Plug in and wire device charging adapters neatly and securely to ensure site safety and device longevity

Train site staff on device functionality, usage and storage

Manage and maintain testing device health

Ensure testing devices are on the most up to date and stable operating system version

Ensure security applications used in the deployment of high stakes testing are on the most up to date version

Complete special projects as assigned by leadership team

Qualifications:

Competencies:

• Enthusiasm for training and mentorship
• Strong attention to detail, commitment to a quality E-Learning and staff
• Strong analytical skills and comfort working in a fast-paced environment
• Excellent teamwork, communication and organizational skills
• Must be technologically independent and able to work as part of a virtual team
• Self-motivated with the ability to track, prioritize and follow-up on multiple projects and new hires
• Basic data analysis and evaluation skills
• Knowledge of learning management systems (LMS)
• Strong project management skills
• Excel at quickly processing and resolving issues

Preferred Experience:

• Prior E-Learning Technology experience
• Experience with Learning Management Systems (LMS) such as Blackboard, Canvas, Moodle or Sakai
• Experience working in an academic setting in higher education and institutional operations
• Experience with hardware and software logistics and procurement
• Experience in mentorship or account management type of role

Education and Certification:

• Bachelor’s degree and/or related experience required