Job Description

Major responsibilities include academic success coaching and retention of enrolled healthcare students.  The academic success coach interacts with healthcare faculty, professional staff, students, and other program personnel to enhance and facilitate the admission, progression, and graduation of students.  In addition, the academic success coach strives to ensure the highest levels of student outcomes and sustained persistence measures are achieved.

Academic Partner: Concordia University Texas Accelerate Bachelor of Science in Nursing

Target hire: Fall, 2021

Location: 9430 Research Blvd Austin, TX 78759

Schedule: Onsite 4 days, remote 1 day, Monday thru Friday standard business hours

Primary Job Objectives:

  • Facilitation and support of student progression
  • Provide on-site success coaching and coordination of appropriate student services
  • Manage student registration process for each semester (3 per year)

What You Will Do:

  • Provides proactive and developmental coaching/advising for all active students
  • Actively initiates and continues ongoing guidance to students whose grades, attendance, and/or personal barriers put them academically at risk
  • Communicates concerns about student progress to the student, faculty members, and administration in conjunction with coaching efforts and strategy  
  • Consistently stays engaged with students in order to promote success by using forums such as: one on one meetings, phone calls, face-to-face video chat, and success seminars
  • Ensures timely coordination of registration of selected courses
  • Acts as a liaison for student(s) in matters related to academic appeals, readmission requests, grievances, etc. affecting a student’s progress through the program
  • Appropriately documents communication with students and maintains all required student population reports

What You Will Have:

  • Ability to read, analyze, and interpret reports 
  • Confidence, resilience, strong organizational skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others
  • Positive attitude, high level of energy and enthusiasm
  • Experience coaching students to ensure retention and persistence
  • Master's degree preferred

Application Instructions

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